GameStop Puts a Hold on Game Rental Program

For now buying games at Game Stop requires old-fashioned monetary exchange

For now buying games at Game Stop requires old-fashioned monetary exchange

GameStop's upcoming PowerPass used games subscription service hasn't even been officially launched yet, and it has already hit a pothole.

In a statement provided to GameSpot, the retailer said it chose to "temporarily pause" the launch of the subscription service due to "a few program limitations" that GameStop discovered. At the end of the period, they could keep any one of the games they had checked out. Indeed, according to one GameStop spokesperson, the company has merely identified "a few program limitations" that they'd like to iron out to "ensure [they] are able to provide [their] guests an exceptional service". However, merely days before the service's launch, GameStop has reportedly made a decision to pause the launch of the unlimited used game rental service.

Stores were instructed to take down signage and advertising for Power Pass, and store them in their backrooms. It appears the delay may be a long one, though, as the employee sources claim they were told to get rid of the holiday guide and weekly ad that has the program listed. To sweeten the deal, they can bring home any pre-owned game for free for their troubles.

GameStop has not said when the program will be reinstated. It offers subscribers any used game in a store for six months in return for $60. The service soft-launched this week, so that could be where the issues were discovered. Employee speculation centers around GameStop's antiquated point-of-sale system, and specifically that it isn't equipped to handle the mechanics of a game rental service.

A fully functioning and consumer-friendly PowerPass program might give customers a reason to choose GameStop over their respective gaming platform's online marketplace, but for now, it seems the physical video game library dream will have to wait.

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