Air Canada says computer issues have been resolved

Travelers wait in line at the Montréal–Pierre Elliott Trudeau International Airport
Monday afternoon after an Air Canada system outage caused major delays

Travelers wait in line at the Montréal–Pierre Elliott Trudeau International Airport Monday afternoon after an Air Canada system outage caused major delays

Air Canada late Monday was working to clear a backlog of passengers following what the carrier termed "computer-telecommunications issues" that affected both domestic and global flights.

Flights are timed to connect conveniently with Air Canada´s extensive domestic schedule, provides for Aeroplan accumulation and redemption, Star Alliance reciprocal benefits, and for eligible customers, priority check-in, Maple Leaf Lounge access at Canadian airports, priority boarding and other benefits. "We apologize for any inconvenience ..."

The company posted to it's Twitter feed that they're working to restore service as quickly as possible. According to flight-tracking website FlightAware.com, Air Canada was experiencing almost 170 total flight delays as of Monday afternoon.

Vancouver International Airport also tweeted that Air Canada is experiencing "technical issues with their computer systems nationwide". After around three hours, Air Canada issued an apology and said that things were on the mend.

The airline tweeted that its systems were back online and that some flight delays were expected as a result shortly after 1 p.m. ET. The carrier said it was "experiencing some flight delays, but we're getting everyone on their way".

Recommended News

We are pleased to provide this opportunity to share information, experiences and observations about what's in the news.
Some of the comments may be reprinted elsewhere in the site or in the newspaper.
Thank you for taking the time to offer your thoughts.