Woolworths hit with technical outage, checkouts unable to process sales

A nationwide technical outage has shut down Woolworths registers forcing stores to close their doors

A nationwide technical outage has shut down Woolworths registers forcing stores to close their doors

Woolworths is turning customers away from its stores, following reports the Australian supermarket chain is suffering a nationwide IT outage.

Stores temporarily closed in response to the outage.

Shortly after 4pm, the issue began affecting all registers across the country.

Trolleys abandoned at the Caneland Woolworths registers.

Customers were asked to leave many stores after the registers failed to function.

"Everyone was walking out of the store empty handed".

Woolworths stores across the country have had to shut down registers and are unable to make sales. "We were all offered a box of chocolates".

In a statement, Woolworths said the outage was related to an IT systems update before registers came back online by about 4.30pm.

"...we can confirm an IT issue impacted registers in our supermarkets for a short period of time this afternoon", the company told customers on Twitter.

Woolworths has 995 stores across Australia, which means the outage affected close to 500 stores today.

"We apologise for the inconvenience this caused our customers", the spokesperson said.

The supermarket's social media team also confirmed that the IT issues occurred to shoppers who took to Twitter to complain about being unable to buy groceries.

The ABC reached out to Woolworths for comment.

Recommended News

We are pleased to provide this opportunity to share information, experiences and observations about what's in the news.
Some of the comments may be reprinted elsewhere in the site or in the newspaper.
Thank you for taking the time to offer your thoughts.