Voice assistant Amazon gave conversation to a third party

Amazon: Echo device sent conversation to family's contact

Amazon: Echo device sent conversation to family's contact

The collaboration between LG and Amazon means television models including the 2018 LG OLED TVs and LG SUPER UHD TVs with LG's AI ThinQ technology can now be controlled with voice commands to any Alexa device, from the Echo Plus to the Echo Dot.

That said, Amazon strongly recommends against doing anything of that sort claiming that deleting History records can adversely impact the knowledge base pertaining to that user and hence negatively affect the working of the smart speaker as well.

As unlikely as this string of events is, the company says they are working to make sure it doesn't happen in the future.

A woman in Portland, identified only as Danielle, told KIRO 7, a Washington state TV station, that her Echo had recorded a conversation between herself and her husband and shared it with one of the latter's employees in Seattle.

Essentially, the company's Alexa smart assistant misheard five voice commands in a row - making this incident the smart speaker equivalent of a pocket-dial.

According to Amazon, Alexa twice asked for confirmation of the requests.

Amazon has been forced to issue a statement explaining a malfunction that caused Alexa to record a customer's private conversation and send it to a contact.

Amazon, however, said this was an "extremely rare occurrence".

"Echo woke up due to a word in background conversation sounding like "Alexa". "Alexa then asked out loud, '[contact name], right?' Alexa then interpreted background conversation as 'right".

Alexa's Calling and Messaging functionality allows you to call or message people in your Contact list who also use Alexa Calling and Messaging.

This isn't the first time in recent memory that Alexa has come under scrutiny for unwanted behaviors: In March, Amazon had to adjust Alexa to not laugh unsettlingly at random. Luckily for us, Amazon provides this ability right from within the Amazon Alexa app, and it's very easy to access. A light ring at the top of the cylindrical device indicates when it is recording.

Tapping on the next option after selecting your device will provide you with a series of phrases that you would have to speak out loud in order for Alexa to learn your voice. We're changing the way you find and play the music you loveFeatures: • Listen to tens of millions of songs with weekly new releases • Use hands-free listening with Alexa wherever you go. Surprisingly, Google Home had fewer false triggers than Alexa even when the device was placed in a room with a heavy traffic, like the kitchen.

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