CenturyLink: Internet service will be fully restored in about 4 hours

CenturyLink customers have been experiencing outages for most of Thursday.                  James Martin  CNET

CenturyLink customers have been experiencing outages for most of Thursday. James Martin CNET

Many CenturyLink customers across the US were without internet Thursday amid a lengthy outage that stretched from NY to California.

Residential customers have also tweeted some harsh words, mostly about the lack of updates and customer service from CenturyLink.

"Our network is experiencing a disruption affecting customer services", CenturyLink tweeted.

Jessica Rosenworcel, a member of the Federal Communications Commission, said via Twitter it was a nationwide outage and her agency needed to investigate. They were directing people with emergencies to call other numbers.

A statewide 911 outage affected agencies across Washington on Thursday as people received emergency alerts with alternative 911 phone numbers on their smartphones late in the evening.

Mass. State police operate three regional PSAPs and a fourth is staffed by State 911 at the state police headquarters in Framingham.

Cell phone 911 services in parts of western Washington state were also impacted.

Officials in Jefferson Co. told 13 NEWS they were receiving reports of outages in the area.

There were reports of ATM machines not working in Idaho and Montana.

Several government organizations in Utah use CenturyLink for internet services, telephone services or both.

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